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ITIL ® (IT Service Management)
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Service Management Automation
ITIL (formerly known as Information Technology Infrastructure Library) is the most widely accepted approach to IT service management in the world. An efficient IT organization that manages risk and keeps the infrastructure running at peak performance not only saves money, but also allows the people to do their jobs more effectively. VNC Systems stands ready to provide our customers with our best practice approach.
ITIL ® QUALIFICATION
ITIL Qualification provides a segmental methodology to the ITIL framework, and consists of a series of qualifications focused on different features of ITIL best practices, to various grades of complexity and detail.
Levels of ITIL Qualifications:
ITIL ® Foundation
ITIL ® Practitioner
ITIL ® Intermediate Level
ITIL ® Expert Level[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]
Business Infrastructure & Operations benefits:
Reduced IT costs
Improved IT services through the use of proven best practice processes
Improved customer satisfaction through a more professional approach to service delivery
Standards and guidance
Improved productivity
Improved use of skills and experience
Improved delivery of third-party services through the specification of ITIL or ISO 20000 as the standard for service delivery in services procurements
Improved delivery of third-party services through the specification of ITIL or ISO 20000 as the standard for service delivery in services procurements
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